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Refund policy

Due to hygiene and safety reasons, we are unable to accept returns or exchanges on earrings.

AURIELE'S STORY

Auriele was born in January 2025 – new year, new beginnings. It all started with a dream that’s been years in the making. I’m Gabrielle, and after leaving my 9-5 office job in December, I knew it was time for a change. I wasn’t happy in that world, and I knew I wanted something more – something that was mine, something I was passionate about. That’s when I teamed up with my mum, Sarah, who’s been by my side through everything.

Mum’s always been a stay-at-home superwoman since having me and my brother – taking care of our home, family and the dog Betsy. For years, she’s been wanting to do something for herself, but didn’t know exactly what. Then, it hit us: jewellery. We both have a true love for it, and we’ve always admired the beauty of fashion and trends. Mum’s the ultimate trendsetter, and together, we dreamed of creating a brand that combines the best of the best in jewelry, but without the designer price tag.

At Auriele, we’re all about making our customers feel amazing. Our pieces are designed to make you feel confident, classy, beautiful, and just a little bit cool – because you deserve to feel like that every day. We’re passionate about offering high-quality jewellery that’s affordable, so you can treat yourself without breaking the bank. Whether you’re dressing up or keeping it casual, we want you to wear Auriele and feel your very best, inside and out.

Auriele is more than just jewellery – it’s a reflection of our journey, our love for fashion, and our mission to inspire confidence and self-love in everyone who wears it. We’re so excited to share this new chapter with you and can’t wait to see you shine in Auriele!

PRODUCT CARE AND INFO

At Auriele, we’re committed to offering you jewellery that’s designed to last and shine. To keep your pieces looking their best, simply wipe them gently with a soft, dry, lint-free cloth from time to time – it’ll help keep them sparkling like new.

For the best care, store your jewellery in a cool, dry, dark place, ideally in an airtight box or pouch to protect it from scratches and tangling.

We also recommend avoiding contact with perfumes, lotions, or acidic substances, as these can affect the plating over time. It’s always best to remove it before swimming or bathing, and to avoid extreme temperatures.

Please note, some of our jewellery may contain very small amounts of nickel, which can sometimes cause a reaction for those with nickel sensitivities. If you're sensitive to nickel, we recommend taking extra care when wearing your jewellery. Over time, natural fading of plating may happen, but with proper care, your jewelry will stay beautiful longer.

RETURN POLICY

Due to hygiene and safety reasons, we are unable to accept returns or exchanges on earrings.

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